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Business Location:

India

Business Size:

Growth-Stage

Industry:

Hospitality

So what we did for them?

Services Provided

Website Development

End-to-end hospitality website development across Staymaster’s web, mobile, and admin platforms to build a fully integrated, contactless ecosystem.

Automation Services

We optimized digital declaration systems to enable frictionless onboarding and automation aligned with best CRM software for hotels.

Booking System Optimization

Our experts worked on booking control, property mapping, payment tracking, attendance management software hotel integrations.

Who are they?

What is Staymaster?

Staymaster is a tech-driven hospitality brand redefining short-term stays through fully self-managed, contactless guest experiences. Designed for modern travellers, the platform enables seamless booking, secure self-check-in, and digital concierge support through advanced hotel booking website development infrastructure.

Operating across multiple properties, Staymaster integrates property management, guest workflows, CRM systems, and marketing into a connected digital ecosystem powered by a top hospitality website development company approach.

Through this collaboration, Colladome strengthened Staymaster’s digital backbone using best website development services practices, ensuring scalable growth, operational clarity, and consistent guest experience across web and mobile platforms.

So what is wrong with this industry ?

What are the Challenges in the Hospitality Industry

Fragmented Systems

 Guest management, bookings, payments, and CRM platforms were missing in this hospitality website development environment.

Manual Check-In Workflows

Traditional verification, security deposit tracking, and declaration processes slow onboarding and increase administrative workload.

Performance Instability

 High booking volumes and seasonal spikes impact systems not built by top hotel website development companies with scalable architecture.

Disconnected Marketing & Operations

 Lack of integration between backend systems, CRM dashboards, and marketing tools reduces agility and campaign speed.

so how did we handle that ?

Colladome’s Project Management Process

Ecosystem Audit & Requirement Mapping

 Analyzed workflows, property systems, booking pipelines, and CRM integrations to identify bottlenecks.

Unified Dashboard Architecture

 Designed centralized admin panels combining booking controls, property mapping, CRM tracking, and payment management.

Self Check-In Workflow Automation

Developed secure mobile authentication, ID uploads, declaration forms, and automated verification tracking.

Booking & Notification Automation

Built automated confirmations, reminders, CRM-triggered updates, and cancellation tracking for streamlined communication.

Marketing & Backend Synchronization

 Integrated backend systems with marketing dashboards to align campaigns with real-time booking data.

Performance Optimization & Monitoring

 Implemented load balancing, caching, monitoring, and automated backups following top hospitality website design agencies standards.

what and how to code ?

Technology Stack

Cloud Infrastructure

For Scalability & Reliability

Scalable Architecture: Supported multi-property operations without performance drops.
High Availability: Achieved 99.8% uptime across web and mobile platforms.
Automated Backups: Ensured secure protection and recovery.
Real-Time Synchronization: Instant updates across booking, CRM, and property modules.

Web & Mobile Platforms

For Guest & Admin Experience

Mobile-First Design: Optimized direct booking journeys across devices.
Secure Authentication: OTP login and encrypted ID verification uploads.
Centralized Booking Controls: Automated reservation, payment, and CRM status tracking.
Dynamic Property Mapping: Real-time availability and occupancy dashboards.

Integrated Admin Dashboard

For Operational Efficiency

Booking Management: Controlled upcoming, ongoing, cancelled, and completed reservations.
Owner & Block Controls: Enabled property blocking, OTA mapping, and schedule management.
Guest Data Visibility: Tracked declarations, ID verification, and security deposits.

Marketing Integration: Connected CRM and campaign dashboards for synchronized execution.

so how does it look ?

Solution

Guests experience a fully digital, contactless journey powered by secure hospitality website development systems.

Mobile Self Check-In: Complete verification and declarations digitally.
Real-Time Status Tracking: Monitor bookings, payments, and confirmations instantly.
Secure Deposits & Payments: Transparent breakdown with automated reminders.
Digital Concierge Access: Seamless support without manual coordination.
Faster Check-Out: Automated workflows reduce wait time.

Property owners manage listings and performance through dashboards built using custom hotel website development services expertise.

Real-Time Booking Visibility: Track reservations across properties instantly.
Revenue & Payment Tracking: Access booking amounts, deposits, and payout status.
Block & Availability Controls: Manage OTA mapping and inventory updates.
Performance Insights: Monitor occupancy and revenue dashboards.
Maintenance Coordination: Align with operations teams digitally.
Transparent Communication: Stay updated without manual follow-ups.

Property owners manage listings and performance through dashboards built using custom hotel website development services expertise.

Real-Time Booking Visibility: Track reservations across properties instantly.
Revenue & Payment Tracking: Access booking amounts, deposits, and payout status.
Block & Availability Controls: Manage OTA mapping and inventory updates.
Performance Insights: Monitor occupancy and revenue dashboards.
Maintenance Coordination: Align with operations teams digitally.
Transparent Communication: Stay updated without manual follow-ups.

Tab 3 Content

Guests experience a fully digital, contactless journey powered by secure hospitality website development systems.

Mobile Self Check-In: Complete verification and declarations digitally.
Real-Time Status Tracking: Monitor bookings, payments, and confirmations instantly.
Secure Deposits & Payments: Transparent breakdown with automated reminders.
Digital Concierge Access: Seamless support without manual coordination.
Faster Check-Out: Automated workflows reduce wait time.

Property owners manage listings and performance through dashboards built using custom hotel website development services expertise.

Real-Time Booking Visibility: Track reservations across properties instantly.
Revenue & Payment Tracking: Access booking amounts, deposits, and payout status.
Block & Availability Controls: Manage OTA mapping and inventory updates.
Performance Insights: Monitor occupancy and revenue dashboards.
Maintenance Coordination: Align with operations teams digitally.
Transparent Communication: Stay updated without manual follow-ups.

Internal teams operate through centralized dashboards developed following top hospitality website development company standards.

Unified Booking View: Access all reservation statuses instantly.
Property Mapping Dashboard: Track occupancy and availability.
Automated Notifications: Reduce manual follow-ups with system alerts.
Owner & Maintenance Controls: Manage operational workflows efficiently.
Marketing Sync: Launch campaigns aligned with live booking data.

Good so far, so what ?

Business Impact/Results

99.8% Uptime Across Platforms

Reliable performance ensured uninterrupted guest and admin experiences.

 

25% Reduction in Technical Issue Reports

 Improved architecture minimized support requests.

40% Faster Self Check-In Completion

Automation reduced onboarding time significantly.

30% Faster Campaign Rollouts

CRM and backend synchronization accelerated marketing execution.

Anything in your mind ?

Frequently Asked Questions (FAQs)

General Queries

 Staymaster is a modern hospitality brand that transformed its digital presence through custom hotel website development services and advanced CRM integration. By partnering with a top hospitality website development company, Staymaster streamlined bookings, improved guest engagement, and automated daily operations.

 A hotel website designed by a hotel website design agency for direct bookings reduces OTA dependency, increases direct revenue, and enhances brand control. With strategic hotel booking website development, hotels can improve user experience, boost conversions, and increase profitability.

 Top hotel website development companies focus on mobile responsiveness, SEO optimization, integrated booking engines, and conversion-focused design. These elements collectively increase direct bookings and reduce commission costs.

Technology & Website Development

By implementing a direct booking engine, promotional tools, and conversion-optimized landing pages, hotels can drive guests directly to their website instead of third-party platforms.

 A top hospitality website design agency understands user behavior, seasonality trends, and booking psychology. This expertise ensures higher engagement, faster load times, and improved booking conversions.

Hotels should prioritize guest profiling, booking history tracking, automation workflows, analytics dashboards, and seamless integration with booking engines.

CRM & Operational Automation

 The best CRM software for hotels centralizes guest data, tracks preferences, automates communication, and improves retention rates. Staymaster implemented solutions from top hospitality CRM software providers to personalize guest experiences and increase repeat bookings.

 SEO ensures that hotels rank for high-intent searches such as “best hotel near me” or destination-based queries. The best website development services include technical SEO, optimized site structure, and fast-loading pages.

Hotels should prioritize guest profiling, booking history tracking, automation workflows, analytics dashboards, and seamless integration with booking engines.

Performance & Business Growth

 SEO ensures that hotels rank for high-intent searches such as “best hotel near me” or destination-based queries. The best website development services include technical SEO, optimized site structure, and fast-loading pages.

 While many top 5 website development companies build general websites, a top hospitality website development company specializes in booking systems, revenue optimization, and guest lifecycle automation.

 Hotels should evaluate industry expertise, booking integration capabilities, CRM experience, SEO knowledge, and post-launch support before selecting a development partner.

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Anyway, that’s the bottom line!

Conclusion

We transformed its operations through advanced hospitality website development. With scalable CRM automation and cloud infrastructure, this platform now streamlines guest journeys and operational workflows. The brand is experiencing improved booking efficiency, stronger system stability, and enhanced direct booking performance. The centralised dashboards and automation we built are helping the brand establish itself as a scalable, technology-driven hospitality solution for modern travellers.

Not convinced yet ?

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